Refund and Returns Policy
Your Scent Journey
Return Policy
- Discover our straightforward return policy. This includes details on how to initiate a return and what to expect during the process.
Your satisfaction is our priority. If you aren’t completely happy with your purchase, we’re here to help. You can return items within 30 days of receipt for a full refund or exchange. Please ensure products are in their original condition, unused, and unopened.
To process a return, simply contact our customer service team who will guide you through the steps. We want to ensure that your return experience is as seamless as possible.
- We accept returns within 30 days of your order.
Returns should be initiated by contacting us via email or chat. Include your order number and reason for return, and we will provide you with the necessary steps.
Our aim is to make this process straightforward so you can get on with your day with confidence in your purchase.
- Refunds will be processed within 5-7 business days.
Once we receive your returned item, we will inspect it and notify you. Refunds may take up to 5-7 business days to reflect back to your account. Thank you for your understanding.